Who we are and what data we process? Chainflux services are provided by Chainflux Technologies Private Limited (company registration no: 123447, RoC: Hyderabad, Address: H NO.2-9/5/21, Plot No.21, Sruthi Sadan, Greenland cly, Gachibowli, Serilingampally, Hyderabad Rangareddi TG 500032 IN) (Chainflux), a company registered under the laws of India. All personal information shared with Chainflux and/or with official Chainflux representatives is processed solely by Chainflux.
Certain activities of Chainflux are outsourced to third-party processors. These entities may also use your data when acting on behalf of Chainflux for the purposes of billing, payment confirmation, content promotion, analytics, etc. Our sub-processors include Google Analytics (for marketing-related purposes), Google AdWords (to promote our content and services), LinkedIn (to promote our content and services) and Twitter (to promote our content and services), Facebook Ads Manager (to promote our content and services), and YouTube (by clicking an embedded YouTube video your data is tracked and processed by YouTube as well).
What information do we collect?
Data that you provide to Chainflux and/or official Chainflux representatives, including but not limited to personal data submitted via contact forms on our website, personal data submitted to download and/or access information on our website, and data shared with our sales and/or customer support teams via website and other communication channels. It is solely your decision to share detailed personal information with us, so our processing of such data will be based on your consent.
We may collect your personal data from Chainflux clients, trusted business partners and advertising partners of Chainflux.
How do we use your information?
We may process your personal data for several purposes, depending on the preferences you have communicated to us during the course of your interaction with Chainflux website and services.
For providing our services
We will use your personal information for the purposes of account creation, profile verification, account verification, and account maintenance to provide services of Chainflux to you and other users designated by you. We may also use your personal information for internal research and development purposes and to improve Chainflux services.
For billing purposes
We will use your billing details to process and complete transactions and share communication-related to the billing activities, including invoices and transaction success confirmations.
For communication purposes
We will use your personal information to send legal, administrative, and technical communication and collaterals. We may use your information to customize content, business information and user experience. We may send push notifications to your device to communicate new service features and offerings. To opt out of push notifications, you may edit the settings on your personal device and/or browser. We may use your personal information such as email and phone number, for the purposes of marketing communications, including newsletters and promotional emails about our products, services and events. You may edit your preferences anytime by writing to us at email@example.com.
For legal and regulatory compliance purposes
Wherever required by law or where deem it essential to the protection of our legal rights, we may use your personal information for compliance and audit purposes, regulation mandates, and legal claims.
For other purposes
We may use your personal information for purposes other the ones cited here; purposes for which we obtain your consent wherever necessary and in accordance with the law of the land.
How our partners use your data?
We may share your personal data with third party service providers when you offer us explicit consent to do so. Please note that we will never sell your personal data to third parties. However, we may need to share some personal information we obtain from your use of our website and services for the purposes of backup, billing, payment processing, analytics, service development, etc. Our third-party service providers are required to use the personal data that we share with them solely in connection with the services they provide to us. Also, we may post testimonial(s) provided by you on our website that may contain some personal information, such as your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org.
How do we protect your personal information?
We take appropriate organizational and technical measures to protect your personal data against accidental loss, destruction, unauthorized access, unlawful alteration and theft. All of the data you share with us is stored and managed on our secure web server, protected by appropriate, regularly updated firewalls.
How do we protect your professional data?
We insist on an NDA (Non-disclosure agreement) between Chainflux and Chainflux clients and employees to ensure a safe collaboration and services development environment.
How long will we retain your personal information?
We will retain your data as long as it is required to fulfill the purposes cited in this privacy document or as long as required and permitted by appropriate laws and regulations. However, you may ask us to, under reasonable circumstances,
You can request this by sending an email to email@example.com. We will respond to your request within thirty days of receiving your email. Please note that we may ask you for information that can verify your identity before complying with any of your requests.
Note that any change in the personal data we collect from you, from your browsing activities and a third-party service provider may affect your experience of the site and our services.